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Cancellations & Refunds

BC Snap is sold through Paddle, our Merchant of Record. This page explains how cancelling works and how to request a refund.

Cancel any time

You can cancel your subscription whenever you like from your account page. There is no minimum term and no cancellation fee.

  • Cancelling stops the next renewal — you are not charged again.
  • You keep full access until the end of the period you have already paid for. If you cancel partway through a paid month, access ends when that month ends.
  • Annual plans work the same way: access runs to the end of the paid year.

Refunds

Because Paddle is the Merchant of Record for every order, refunds are handled by Paddle under the Paddle Refund Policy, together with any refund rights you have under your local consumer law.

To request a refund or ask a billing question, go to paddle.net and enter the email address you used at checkout, or reply to your Paddle receipt. Approved refunds are returned to the original payment method.

Failed payments

If a renewal payment fails, Paddle retries it for a short period and we show a notice on your account page so you can update your payment method. If the retries are exhausted, the subscription ends and access stops.